At Estia Health, we're more than just a workplace: we're a community dedicated to enriching lives and making a difference. If you're passionate about aged care and want to be part of something meaningful, then we want to hear from you. Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 94 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families. Join us in playing a special role in the future of aged care. About the Role Estia Health are looking for a Billing Officer to come and join the growing finance team. The Billing Officer role is responsible for the set up and billing for all new, current, and discharged residents. The Billing Officer will act as the central point of contact for all billing matters for residents and various stakeholders throughout the business In this role you will: Process daily admission and discharges for new and departing residents. Process monthly government funding reconciliations. Respond to all incoming billing queries from relevant stakeholders. Conduct Fortnightly and Monthly Billing runs. Working knowledge of the Aged Care Act (1997) and legislation as it relates to fees and billing. Maintaining good working relationships with external stakeholders and organisations. Assist with preparation of Fee and RAD/ Bond Refunds. Conducting Month End Reconciliations. Ad-hoc responsibilities as directed by the Billing Manager. You will need following skills to successfully carry out the role Excellent communication skills and stakeholder management experience A proven customer centric approach is a must to succeed in this role A collaborative approach to delivering will see you succeed in this varied and challenging role Experience in aged care billing role MS office proficient Working with EPICOR ( preferable) Benefits available: Discounted gym memberships at Goodlife and Fitness First Retail savings with the Blue Light Card Discounted car hire Employee Assistance Program for you and your family Free Wellbeing App to support your mental and physical health Novated leasing for vehicles Workplace banking support ACN membership discounts for nurses Discounted health insurance with nib health Discounted JB HiFi As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. If this is you, Apply now! Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know. Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided. Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes. Benefits available: Discounted gym memberships at Goodlife and Fitness First Retail savings with the Blue Light Card Discounted car hire Employee Assistance Program for you and your family Free Wellbeing App to support your mental and physical health Novated leasing for vehicles Workplace banking support ACN membership discounts for nurses Discounted health insurance with nib health Discounted JB HiFi Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know. Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided. Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes.